MMC>Knowledge centre>Case studies>The NEC Group database case study
The NEC Group database case study
Author: Mail Media Centre
Date: 21 July 2011
How can you increase revenue, reduce costs, increase operational effectiveness and improve the customer experience?
The answer: by being good with your data.
The NEC Group called on the services of Royal Mail data consultants who delivered a powerful data warehousing solution to optimise commercial value from the various sources of information it owns.
The result optimised revenues from current operations and drove customer communications.
It also allowed the NEC Group to use this knowledge as a service to third-party organisations such as event organisers, sponsors and relevant blue chip companies.
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