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Access research and benchmark studies about direct mail, target audiences, brand-building and consumer insights about how mail works in the media mix.

Multi-channel retailing

Royal Mail's latest Home shopping and multi-channel retailing reportThe UK is a nation of high street and home shoppers, and this report provides a comprehensive overview of the home shopping market - both catalogue and online - combining insights from Royal Mail's latest Home Shopping Tracker and its Delivery Matters survey.
Read Multi-channel Retailing: Home Shopping Tracker 2009

Best practice

Campaign objectives

Future trends

Home shopping

Industry sector

How mail is consumed

Mail and the environment

Media mix

Target audiences

Transactional mail

  • Great statements - well-designed transactional mail
  • Transactional mail in the financial services sector
  • Transactional mail in the local government sector
  • Transactional mail in the telecoms sector
  • Transactional mail in the utilities sector

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